Privacy Policy

Hempitecture’s Privacy Policy

Effective Date: September 22, 2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Hempitecture (“we,” “us,” or “our”) collects, uses, and safeguards information across our websites, services, and SMS communications powered by JustCall.

1) Information We Collect

Personal Information
Name, phone number, email address, mailing address, company, job title, and other contact details you provide (e.g., via web forms, events, orders, or SMS opt-ins).

Communications & Order Data
Order history, support requests, messages you send to us (including SMS content and timestamps), and preferences (e.g., topics you subscribe to).

Usage Data
How you use our website or communications (pages viewed, clicks, referring URLs).

Device/Technical Information
IP address, browser type, operating system, device identifiers, and similar technical data.

Sources
Directly from you; automatically through our services; and from service providers that support our operations (e.g., ecommerce, analytics, messaging, customer support).

2) How We Use Your Information

We use information to:

  • Provide, operate, and improve products, services, and support.

  • Send updates, transactional notices (e.g., order/shipping), event info, and promotions (with your consent where required).

  • Personalize content and measure performance of our communications.

  • Maintain security, prevent fraud/abuse, and comply with law.

3) SMS & Email Communications

  • By providing your phone number and opting in, you consent to receive SMS from Hempitecture. Message frequency varies. Message and data rates may apply.

  • You can opt out at any time: reply STOP to SMS; use unsubscribe links in email or contact us.

  • Reply HELP for assistance.

  • We do not sell SMS consent or share your mobile number with third parties for their own marketing.

  • Carriers are not liable for delayed or undelivered messages.

4) Sharing of Information

We do not sell or rent your personal information. We may share limited data:

  • Service Providers (e.g., hosting, analytics, ecommerce, customer support, messaging) under contracts that restrict use to our instructions.

  • Legal/Compliance when required by law, lawful requests, or to protect rights, safety, and property.

  • Business Transfers in connection with a merger, acquisition, or asset sale (your data remains protected per this Policy or a successor policy with equal or stronger protections).

5) Data Security

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No system is 100% secure.

6) Data Retention

We retain personal information only as long as needed for the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type (e.g., order records may be kept for tax/audit requirements).

7) Your Privacy Choices & Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.

  • Correct inaccurate information.

  • Delete certain information.

  • Opt out of marketing communications (SMS/email).

  • Withdraw consent where processing is based on consent.

California residents (CCPA/CPRA): You may also have rights to know, delete, correct, and limit certain uses of Sensitive Personal Information, and to opt out of “sharing” for cross-context behavioral advertising. We do not sell or share personal information as those terms are defined by CPRA. To exercise rights, contact us using the details below. We will verify your request and respond as required by law. You may use an authorized agent pursuant to California law.

8) Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze usage, and deliver/measure communications. You can control cookies through your browser settings; disabling cookies may limit some features.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information to us, contact us and we will take appropriate action.

10) International Users

Our services are primarily directed to users in the United States. If you access from outside the U.S., you understand your information may be processed in the U.S. or other locations with different data protection laws.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12) Contact Us

Hempitecture
323 Lewis St, Ketchum, ID 83340
sales@hempitecture.com | (208) 218-8698

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